All shipping is free on Pedlar.

All orders are shipped direct by the Brand. When a purchase has been made, you will receive a confirmation from Pedlar. You will then be provided with a tracking number as you normally would when purchasing something online.

If you have purchased multiple items from different Brands you will receive separate deliveries. All the products sold through Pedlar will be shipped directly from the brand.

Yes, we ship internationally

Shipping times will vary depending on the Brand.

It is free to return items to the Brands. Pedlar will pay for return shipping.

Submit your order number and email address through our Returns form linked on every Pedlar store. Once you have submitted your return, we'll send through a pre-paid returns label, then simply post your item(s).

Yes, for hygene reasons Pedlar does not offer returns or exhanges on swimwear, jewellery, underwear, lingerie or innerwear.

Once we receive your return and we are satisfied the items are in original condition, we will process this refund via the same payment method used to place the order. Please allow 2-3 business days once the item/s are received for your return to be processed.

Returns must be received by the Brand within 14 days of receiving your item. We offer a full refund for full priced items in original, as new condition with their original packaging and tags. Item(s) must not have been worn, washed or altered in any way. Brands have the right to deny any item/s that aren't returned in their original condition.

We will never store your credit card information. We process all orders via Shopify, whose secure server and encryption technology goes above and beyond security industry standards.

We accept the following methods of payment: Shop Pay
Visa
Mastercard
American Express
Paypal

If you do not live in Australia, please be aware of any import duties and taxes that may be charged on deliveries to your country. Duties and taxes will be based on the value of the order and the tax-free threshold (if it exists) for goods imported. These charges depend on your country’s import legislation and will not be covered by Pedlar.

If you notice something is incorrect with your order after it has been placed, please contact us immediately. We will do our best to change or amend the order, however, we are unable to make any changes once your order has been dispatched.

Incorrect items – please email us with your order number/receipt and details of the incorrect item received. Once we receive your request, we will assist with correcting your order.

Faulty items – Please email us your order number/receipt and a photo of the fault and our customer care team will assist with the matter

Pedlar is an e-commerce platform that allows creators and influencers to build and personalise digital storefronts to showcase and sell products from brands they love. Our end-to-end platform allows us to close the gap on the shopping journey.

Yes, all products listed on Pedlar are priced the same as on the brands website. If a brand changes the price of their products, this will automatically update across Pedlar stores.

Pedlar handles all customer support, including shipping queries, returns and all general enquires.

We're always looking to bring on new Creators and Brands. Let us know by reaching out to hello@pedlar.store

At Pedlar you can buy items from many different Brands. You are buying the items directly from the Brands.

When a purchase is made through Pedlar, we send the order confirmation email to you. Pedlar then takes care of any customer support that is required. If necessary, Pedlar will reach out to Brands on your behalf.